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STORE POLICY
Important information about ordering, payment, inventory, pickup and cancellations.
PAYMENTS
Payment methods available to you are shown at checkout. Orders are not considered accepted until payment authorization and order review are complete.
INVENTORY & AVAILABILITY
Online inventory is updated through WooCommerce, but occasional inventory discrepancies can happen. If an item becomes unavailable after checkout, G2 may contact you about a replacement, partial fulfillment, or refund.
ORDER CHANGES & CANCELLATIONS
Contact G2 as quickly as possible if you need to change an order. Once fulfillment has started, an order may no longer be editable or cancellable.
STORE PICKUP
When store pickup is offered, wait until you receive confirmation that the order is ready. Orders may require identification or the order confirmation at pickup.
ORDER REVIEW & SECURITY
Orders may be reviewed for payment or fraud-prevention purposes. G2 may request additional verification or cancel/refund an order when a transaction cannot be safely verified.
FINAL SALE & PROMOTIONAL ITEMS
Products identified as final sale, clearance, or otherwise non-returnable at the time of purchase are not eligible for a standard return except where required by applicable law.