HOME › SHIPPING & EXCHANGES
SHIPPING & EXCHANGES
Clear information about delivery, exchanges and store pickup.
The guidelines below explain the standard G2 shipping, exchange and pickup process. Order-specific information shown at checkout or in your confirmation takes priority.
SHIPPING
Available shipping methods and rates are calculated during checkout based on the destination and items in your bag.
- Tracking is provided when available.
- Delivery estimates begin after fulfillment.
- Carrier delays can occur after a package leaves G2.
SHIPPING OPTIONS
Any active free-shipping offer and its eligibility requirements are shown at checkout. Otherwise, choose one of the available delivery methods.
ALL SALES FINAL
All purchases are final sale. G2 does not offer standard returns or refunds for change-of-mind purchases, except where required by applicable law.
7-DAY EXCHANGES
All sales are final. Exchanges are accepted within 7 days of purchase for unworn, unused and undamaged items.
STORE PICKUP
If pickup is offered at checkout, wait for the pickup confirmation before coming to PlazAmericas. Bring your order confirmation and identification if requested.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged or does not match what you ordered, contact us promptly with the order number and photos so we can review the issue.
NEED HELP WITH AN ORDER?
Contact G2 with your order number and the email used at checkout.
SHIPPING OPTIONSAvailable at checkout
7-DAY EXCHANGESUnworn, unused, undamaged
SECURE CHECKOUTSafe & encrypted
PICK UP IN STOREPlazAmericas, Houston, TX